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<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>HoopAI Editorial</title><description>News and practical operating guidance from HoopAI.</description><link>https://www.hoopai.com/news</link><atom:link href="https://www.hoopai.com/rss.xml" rel="self" type="application/rss+xml"/><language>en-us</language><item><title>Updating the case-study discovery experience</title><description>How the website moved its case-study library to a Sanity-backed browsing experience with filters, sorting, search, and deduplicated results.</description><link>https://www.hoopai.com/news/case-study-discovery-experience</link><guid isPermaLink="true">https://www.hoopai.com/news/case-study-discovery-experience</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>Website</category></item><item><title>Designing a more legible comparison library</title><description>A website design update that reorganizes comparison evidence, decisions, workflows, and sources for faster, more careful reading.</description><link>https://www.hoopai.com/news/designing-a-more-legible-comparison-library</link><guid isPermaLink="true">https://www.hoopai.com/news/designing-a-more-legible-comparison-library</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>Design</category></item><item><title>HoopAI.com is served by Cloudflare Workers</title><description>An engineering account of the production hosting path, static asset Worker, deployment checks, and build-time donor that remains required.</description><link>https://www.hoopai.com/news/hoopai-com-served-by-cloudflare-workers</link><guid isPermaLink="true">https://www.hoopai.com/news/hoopai-com-served-by-cloudflare-workers</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>Infrastructure</category></item><item><title>How the HoopAI website handles dark-mode preferences</title><description>A maintenance account of pre-paint theme selection, flash prevention, self-hosted favicon assets, and the scope of dark-mode fixes.</description><link>https://www.hoopai.com/news/how-the-hoopai-website-handles-dark-mode-preferences</link><guid isPermaLink="true">https://www.hoopai.com/news/how-the-hoopai-website-handles-dark-mode-preferences</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>Accessibility</category></item><item><title>Making Sanity-backed publishing more resilient</title><description>How cached collection reads, a production read budget, and route auditing protect content-complete website builds.</description><link>https://www.hoopai.com/news/making-sanity-backed-publishing-more-resilient</link><guid isPermaLink="true">https://www.hoopai.com/news/making-sanity-backed-publishing-more-resilient</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>Publishing</category></item><item><title>Moving HoopAI public site assets to Cloudflare R2</title><description>A website infrastructure account of the R2 asset path, build pipeline, runtime dependency caveat, and verification lessons.</description><link>https://www.hoopai.com/news/moving-hoopai-public-site-assets-to-cloudflare-r2</link><guid isPermaLink="true">https://www.hoopai.com/news/moving-hoopai-public-site-assets-to-cloudflare-r2</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>Infrastructure</category></item><item><title>Preparing consent-gated analytics without session replay</title><description>How the website established one analytics integration point while keeping providers and replay disabled until privacy approvals exist.</description><link>https://www.hoopai.com/news/preparing-consent-gated-analytics-without-session-replay</link><guid isPermaLink="true">https://www.hoopai.com/news/preparing-consent-gated-analytics-without-session-replay</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>Privacy</category></item><item><title>Why HoopAI preserves the Webflow interaction runtime</title><description>The engineering rationale for replaying the real Webflow runtime across passthrough and CMS pages to preserve interaction fidelity.</description><link>https://www.hoopai.com/news/why-hoopai-preserves-the-webflow-interaction-runtime</link><guid isPermaLink="true">https://www.hoopai.com/news/why-hoopai-preserves-the-webflow-interaction-runtime</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>Engineering</category></item><item><title>AI assistance for website and social copy</title><description>How to define a drafting task, adapt copy by channel, and preserve human editorial control over facts and tone.</description><link>https://www.hoopai.com/blog/ai-assistance-for-website-and-social-copy</link><guid isPermaLink="true">https://www.hoopai.com/blog/ai-assistance-for-website-and-social-copy</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>AI and Content</category></item><item><title>Automation rules for consistent customer data</title><description>A practical method for standardizing customer records, choosing a first automation, and keeping exceptions visible for review.</description><link>https://www.hoopai.com/blog/automation-rules-for-consistent-customer-data</link><guid isPermaLink="true">https://www.hoopai.com/blog/automation-rules-for-consistent-customer-data</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>Operations</category></item><item><title>Begin an AI-assisted blog draft with clear prompts</title><description>A prompt and review framework for moving from a specific reader problem to a structured, checked article draft.</description><link>https://www.hoopai.com/blog/begin-an-ai-assisted-blog-draft-with-clear-prompts</link><guid isPermaLink="true">https://www.hoopai.com/blog/begin-an-ai-assisted-blog-draft-with-clear-prompts</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>AI and Content</category></item><item><title>Designing a shared customer record</title><description>How to govern fields, associations, connected tools, and ownership around one customer record that several teams can trust.</description><link>https://www.hoopai.com/blog/designing-a-shared-customer-record</link><guid isPermaLink="true">https://www.hoopai.com/blog/designing-a-shared-customer-record</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>CRM</category></item><item><title>Forms and unified customer data</title><description>A field-by-field approach to collecting useful form responses and passing them into a governed customer record.</description><link>https://www.hoopai.com/blog/forms-and-unified-customer-data</link><guid isPermaLink="true">https://www.hoopai.com/blog/forms-and-unified-customer-data</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>Marketing</category></item><item><title>Turn one source into multiple marketing assets</title><description>A controlled content-remix workflow for adapting one approved source across blog, social, email, and advertising formats.</description><link>https://www.hoopai.com/blog/turn-one-source-into-multiple-marketing-assets</link><guid isPermaLink="true">https://www.hoopai.com/blog/turn-one-source-into-multiple-marketing-assets</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>Content</category></item><item><title>Turning support conversations into knowledge-base articles</title><description>A support-led workflow for identifying repeated questions, writing clear self-service answers, and keeping knowledge accurate.</description><link>https://www.hoopai.com/blog/turning-support-conversations-into-knowledge-base-articles</link><guid isPermaLink="true">https://www.hoopai.com/blog/turning-support-conversations-into-knowledge-base-articles</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>Service and AI</category></item><item><title>Where a content agent fits in a publishing team</title><description>A practical division of work for briefs, landing-page drafts, long-form formats, and accountable editorial approval.</description><link>https://www.hoopai.com/blog/where-a-content-agent-fits-in-a-publishing-team</link><guid isPermaLink="true">https://www.hoopai.com/blog/where-a-content-agent-fits-in-a-publishing-team</guid><pubDate>Sat, 01 Aug 2026 09:00:00 GMT</pubDate><category>AI and Content</category></item><item><title>Sales AI use cases that earn trust with your team</title><description>Choose sales AI work that improves preparation, follow-up, and review without hiding judgment, customer context, or accountability.</description><link>https://www.hoopai.com/blog/sales-ai-use-cases-that-earn-trust</link><guid isPermaLink="true">https://www.hoopai.com/blog/sales-ai-use-cases-that-earn-trust</guid><pubDate>Thu, 21 May 2026 10:00:00 GMT</pubDate><category>AI &amp; Automation</category></item><item><title>A marketing automation roadmap for teams starting from zero</title><description>Choose a first automation, define the data and consent rules around it, and build an operating rhythm before expanding the workflow library.</description><link>https://www.hoopai.com/blog/marketing-automation-roadmap</link><guid isPermaLink="true">https://www.hoopai.com/blog/marketing-automation-roadmap</guid><pubDate>Thu, 19 Mar 2026 10:00:00 GMT</pubDate><category>Marketing</category></item><item><title>Ecommerce customer lifecycle basics: from first order to repeat purchase</title><description>Design an ecommerce lifecycle around real customer moments, responsible data use, service context, and messages that match the relationship.</description><link>https://www.hoopai.com/blog/ecommerce-customer-lifecycle-basics</link><guid isPermaLink="true">https://www.hoopai.com/blog/ecommerce-customer-lifecycle-basics</guid><pubDate>Thu, 04 Dec 2025 10:00:00 GMT</pubDate><category>Marketing</category></item><item><title>Customer service automation: where it helps and where it should stop</title><description>Use service automation for routing, status, and repeatable guidance while keeping escalation, sensitive cases, and accountability clear.</description><link>https://www.hoopai.com/blog/customer-service-automation-boundaries</link><guid isPermaLink="true">https://www.hoopai.com/blog/customer-service-automation-boundaries</guid><pubDate>Tue, 09 Sep 2025 10:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Content operations for small marketing teams</title><description>Build a workable content operating system with clear briefs, source control, review roles, reusable formats, and a calendar that reflects real capacity.</description><link>https://www.hoopai.com/blog/content-operations-for-small-marketing-teams</link><guid isPermaLink="true">https://www.hoopai.com/blog/content-operations-for-small-marketing-teams</guid><pubDate>Thu, 05 Jun 2025 10:00:00 GMT</pubDate><category>Marketing</category></item><item><title>Marketing attribution questions to answer before building dashboards</title><description>Set shared attribution definitions, inspect the data paths behind them, and use reporting to support decisions rather than create false certainty.</description><link>https://www.hoopai.com/blog/marketing-attribution-questions-before-dashboards</link><guid isPermaLink="true">https://www.hoopai.com/blog/marketing-attribution-questions-before-dashboards</guid><pubDate>Thu, 08 May 2025 10:00:00 GMT</pubDate><category>Operations &amp; Data</category></item><item><title>AI governance for marketing and sales teams</title><description>Set practical rules for AI inputs, approvals, customer data, claims, vendor oversight, and incident response without stopping useful experimentation.</description><link>https://www.hoopai.com/blog/ai-governance-for-marketing-and-sales</link><guid isPermaLink="true">https://www.hoopai.com/blog/ai-governance-for-marketing-and-sales</guid><pubDate>Thu, 10 Apr 2025 10:00:00 GMT</pubDate><category>AI &amp; Automation</category></item><item><title>How to align marketing, sales, and service around one customer operating model</title><description>Create shared definitions, customer handoffs, record ownership, feedback loops, and review rhythms that let teams coordinate without forcing sameness.</description><link>https://www.hoopai.com/blog/marketing-sales-service-operating-model</link><guid isPermaLink="true">https://www.hoopai.com/blog/marketing-sales-service-operating-model</guid><pubDate>Thu, 11 Jul 2024 10:00:00 GMT</pubDate><category>Sales &amp; CRM</category></item></channel></rss>