Customer Success Programs
Explore our business growth programs, made to help you grow faster.
Launch HoopAI assistants
with guided onboarding
We set up AI agents with retrieval, guardrails, and analytics, then train your team to operate and improve them safely.
What this service delivers
From use case selection to safe rollout, we configure assistants, connect knowledge, and measure quality.
Outcomes you can measure
- Deflection and resolution rates
- Quality and safety scores
- Time saved vs baseline workflows
Deliverables included
- Assistant and channel setup
- Knowledge ingestion and retrieval config
- Guardrails, policies, and red team tests
- Prompt and tool patterns
- Evaluation harness and dashboards
- Runbooks and training
What's not included
- Custom model training outside Hoop
- 24x7 managed operations
Timeline
- 3 to 6 weeks based on scope
Frequently Asked Questions
What is AI agent onboarding?
A guided program to stand up assistants that answer, route, or take action using approved knowledge and tools with measurable quality gates.
Frequently asked questions
What exactly is AI Onboarding and how does it work?
Could you elaborate on the specific deliverables and components included in the AI Onboarding service?
How will we measure the success and effectiveness of the AI Onboarding program within our organization?
What is the typical timeline for the completion of the AI Onboarding process?
Are there any specific prerequisites or foundational elements required before we can begin the AI Onboarding program?
Get started
Talk with Hoop to scope your AI Onboarding.
