Gmail
Keep individual Gmail messages and matching Hoop conversations in sync for existing contacts.
How it works
Two-way email sync links an individual Gmail inbox with Hoop. Sent one-to-one email appears in Gmail, and incoming mail from an existing contact can appear in the matching Hoop conversation.
Hoop email to Gmail
An individual email sent from Hoop can appear in the connected Gmail Sent folder.
Gmail reply to Hoop
An email from an existing contact can appear in the matching Hoop conversation and contact record.
Useful for
- Keep one-to-one sent mail in Gmail
- Bring replies from existing contacts into Hoop
- Use BCC to create a contact or conversation when supported
What you need
- 01
A Google account with Gmail
- 02
The mailbox connected from the user profile
- 03
Google permission approval for the requested email access
Before you connect
- Bulk and workflow email use the account-level sending provider, not this personal Gmail sync.
- Gmail applies a 500-message daily limit to individual email.
- Incoming sync behavior depends on the sender matching a contact and the mailbox permissions.
- Authentication
- Open the user profile, choose Email two-way sync, select Gmail, and approve the requested Google permissions.
- Account requirements
- A Google account with Gmail enabled and a Hoop user profile that can connect a personal mailbox.
Source check
This Hoop connection profile is being refreshed. No public source links are published for this record yet, so treat its direction and setup details as guidance rather than a verification.
